COVID-19 SCREENING, ATTENDANCE AND OPERATIONAL RESPONSE
Adventure Missoula adopted these COVID-19 update recommendations to operate in a manner that protects the safety and health of fly-fishing guides, rafting guides, horseback riding, our families, clients, and reduces the possible transmission of COVID-19 to the general public. Adventure Missoula will continue to follow and respect directives from the MT Governor’s office relating to guides and outfitters. These guidelines are offered as best management practices for guides and outfitters to follow.
Outfitting is permitted with Montana residents as well as non-residents. Please visit State of Montana page to read the entire directives.
What sanitary precautions is Adventure Missoula taking during trips?
We wanted to give you an update below on the status of our procedures during the current COVID-19 (coronavirus) situation. The official MT State website has current updated information on Montana’s recommendations for residents and visitors.
Our company will continue to do our part to keep a healthy, clean, environment for staff and clients in the management and mitigation of the pandemic and into future seasons from now on in the post covid19 world.
Many of our trips take place in open-air nature, where space, wind, sun, heat, and fresh air all work in our favor in terms of reducing the risk of contagion from Coronavirus. On our rafting and fishing adventures, we have always had hygiene procedures in place that follow best-practices via the Outfitters Association and NRS, including:
- A thorough orientation talk about trip safety and hygiene given pre-rafting and fishing trip
- Online waivers/paperwork/Online reservations only
- Careful food preparation guidelines provided by the Center for Disease Control & Prevention (CDC)
- Careful clean-up procedures including washing dishes in a 3-step phase of hot water wash, hot water rinse with Clorox and final cold-water rinse.
- Hand wash and disinfectant station at our river shop
- Regular cleaning of water faucet areas and flat surfaces.
We are now adding these additional procedures into the future:
- Masks available for staff and clients.
- Employees wear masks and gloves when fixing and serving food.
- Hand sanitizer stationed at changing rooms at river shop and on trips
- More frequent cleaning of flat surfaces such as shuttle van and serving tables and other locations where community contamination may occur
- Interior sanitizing of all vehicles.
- Cleaning and decontamination of boat and transportation vehicles between trips
- Discuss the safety protocols with clients while stressing the serious nature and need for adherence to policies to protect themselves and others and reduce spread of covid19
- All clients and guides will need to self-certify that they are asymptomatic prior to trip.
- Require all occupants of vehicle to wash hands prior to departure.
- Discuss the need for limiting unnecessary touching of items within a vehicle to keep possible contamination to a minimum
- Maintain distance from others when possible.
- Shuttle operators will follow vehicle cleaning guidelines prior to operating shuttle and upon completion of shuttle.
What screening and preventative measures is Adventure Missoula taking?
We reserve the right to decline service to a guest if we have reason to believe that you have been in close contact with a person known to have COVID-19 within the 14 days prior to your scheduled trip or, if you develop flu-like symptoms (a fever, cough, and shortness of breath) during the 14 days prior to your scheduled trip.
We will remove any scheduled staff member if we have reason to believe that they have been in close contact with a person known to have COVID-19 within the 14 days prior to a scheduled trip or, if they develop flu-like symptoms (a fever, cough, and shortness of breath) during the 14 days prior to a scheduled trip.
Questions for clients: In the last 2 weeks, have you experienced:
• Fever > 100.0 F • Cough • Sore Throat • Sinus Congestion, Nasal Discharge, or Runny Nose • Body Aches • Shortness of Breath • Ear Pain • Diarrhea • Headache • Itchy eyes, eye discharge, or “pink eye” • Sick people in your household • Exposure to a confirmed COVID-19 individual
If an individual answer “yes” to one or more of the listed questions, your trip should be cancelled or rescheduled unless cleared by your healthcare provider that you do not have COVID-19.
Since our knowledge of the Coronavirus and COVID-19 are evolving constantly, we will update protocols as necessary.
What if I am showing symptoms of, or have been diagnosed with COVID19 within 3 weeks of the trip, or have been in close contact with a person known to have COVID-19?
In the event of either of these circumstances, we offer two choices. A full credit for you in our system to use the following or subsequent years of the monies paid for a trip to be taken, or a refund of monies paid less credit card and reservation processing.
Where Can I Find Trusted Information About Coronavirus?
We believe it’s important to stay well-informed from trusted sources and to read beyond headlines in order to have a more complete understanding regarding this global health risk.
To this end, we comb the news and other health-related news sources to stay current with the situation. Some sources we use, with accurate and measured information, include the following:
- Missoula Montana County Website on restrictions and recommendations.
- The U.S. Center for Disease Control & Prevention (CDC) advises the country on public health. They have a page dedicated to Covid-19 and travel that we highly recommend, including a map showing areas of concern. They also have an excellent FAQ page related to travel.
- The World Health Organization (WHO) also maintains an excellent website filled with accurate and useful information, including a page dedicated to Coronavirus disease (COVID-19) travel advice. They have a particularly informative post on recommendations for international travel in relation to the COVID-19 outbreak, which is continually updated.
- The U.S. Department of State
- Johns Hopkins University has a visual and statistical interactive map of the Coronavirus (COVID-19) cases worldwide.